General Terms & Conditions

1) Valid

These general terms and conditions are valid from February 12th 2016 and replace all previous ones.


2) Prices

All prices are net prices excl. VAT. Prices and designs are subject to change.


3) Delivery

EXW Kirchham for the account and risk of the buyer. For outer packaging we invoice 2%. Delivery time as short as possible.

All periodes and dates of delivery are to be considered approximate and are not binding.


4) Orders

When placing your order, state our 5-digit bolded article number. For customized production an over or under supply of up to 10 % of the ordered quantity is agreed. Framework orders must be used within a calendar year. Tools are only invoiced in part and remain our property. Exceeding the delivery time or late delivery does not entitle the orderer to withdraw from the contract or to refuse delivery.


5) Minimum order

Ask your country manager for the required information.


6) Payment

Within 30 days net. For late payment an interest, according to European law, will be charged.

For your first order we require payment in advance.


7) Retention of title

All delivered items belong to Artina until full payment. If the goods are sold, the demand against third parties replaces the goods to us without an explicit act of transfer.


8) Guarantee

Claims can only be inspected and considered if they are handed in writing within 8 days of delivery of the goods. Justified complaints, made in time, we may rework the supplied goods, supply replacements or issue a credit note, responding to the reduction in value of the goods supplied. Any other claims are expressly excluded. We reserve the right for product innovations.


9) Place of execution

Place of execution is Laakirchen. Court of jurisdiction is the local court which is responsible for Laakirchen. This contract is subject to Austrian law.


10) General conditions of sale

We deliver on our general terms & conditions only. For deliveries apart from Austria ask your responsible partner at our office.

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